We offer free shipping over Rs. 2,000 for all orders within Pakistan.
Your orders will reach you within 3-5 business days after the order has been placed. In case of any queries, please feel free ro reach out to us!
Products can be exchanged from any of our stores within the 14 days from the date of purchase. Please note that you need to have a copy of your receipt for the exchange and the product must be unused and unopened, if opened just for the sake of size review, all it's packaging material should be presented at the time of the exchange, with the price label attached. Please make sure the packaging material is not torn or damaged, and everything from the ribbon, insert as well as stiffener is safely kept, for a smooth exchange.
We don’t offer cash returns however you may also return most new, unopened items within 14 days of delivery for a full amount credit voucher. Vouchers can be used to shop your favorite bedding products from our website, and have a validity of 2 months from the date of issuance.
Discounted products or products purchased on sale or during promotions cannot be exchanged, returned or refunded.
Should you require help with product exchange, returns or anything as such, please reach out to us via call or WhatsApp on +923186852852 or write an email at firstname.lastname@example.org
Properly washing your bedding is the key factor. Hence, we recommend washing your sheets at least once a week (every six to seven days). Delaying washing can cause bacteria build up and discoloration. Whereas, very frequent washing can wear out the bedding quickly.
Wash your bedding in a gentle cycle with cool water as hot water can cause your bedding to shrink and can damage the fiber of the cloth. Also, it is important to separate light and dark colors before washing as dark colors may sometimes bleed in to the lighter ones.
Use a small amount of mild liquid detergent. Avoid bleach, powder detergents and harsh chemicals as all of these will weaken the fabric and will cause discoloration.
Line drying is best as it minimizes wrinkles. However, if you want to dry your bedding quicky, then we recommend using a tumble dryer set on low heat as excessive heat should be absolutely avoided to stop discoloration.
Use wool dryer balls as they will absorb excess water and retain heat by allowing warm air to circulate efficiently. This will speed up the drying process and will make the bedding fluffy.
Fill the dryer halfway and make sure to immediately remove your bedding from the dryer as soon as the drying cycle is completed to avoid wrinkling.
Once you have washed your bedding, store it in a cool and dry place. Make sure that your storage area has access to limited sunlight and has sufficient air circulation as fibers need some air to breathe.
Do not store your bedding in plastic or cardboard containers. Also store once the bedding is completely dry and folded properly.
- Avoid bleach
- Avoid fabric softeners
- Wash the towels and sheets separately
- Use baking soda or vinegar to remove stains
- Rotate between 3-4 sheet sets
- Place sheets on your bed while they are slightly damp to have an ironed look
my tracking number said it was delivered. tried contacting you on email no response and then on whatsapp. the representative said they’d investigate and never got back to me even though i constantly reminded them after. then i tried calling them on the sane number on saturday and they were extremely rude about how i should be grateful that they even picked my call given how call centre is closed on the weekend. tried reordering too even after the awful customer service but the throw i ordered with this flat sheet set was sold out so i couldn’t.
Very well. Could you let me know when Rose Desert Queen Bed Sheet set is available .
Your bed sheets are amazing