We want you to be completely satisfied with your purchase. If you've changed your mind or received a defective product, please reach out to our customer service team.
Products bought during sales or promotions cannot be returned or exchanged.
If you receive a non-discounted product that doesn't meet your expectations, you can return it within 48 hours or exchange it within 14 days. For more details & conditions regarding our return and exchange policy, please click here.
Here are some helpful tips to prolong the life of your new favourite bedding:
- Keep your bedding clean by washing it at least once a week.
- Wash it in cool water and use a gentle cycle to avoid damaging the fabric.
- Separate light and dark colors to prevent bleeding.
- Use a small amount of mild liquid detergent to avoid weakening the fabric.
- Avoid bleach, powder detergents, and harsh chemicals.
- Line drying is best, but if you use a tumble dryer, set it on low heat to prevent discoloration.
- Store your bedding in a cool and dry place with limited sunlight and sufficient air circulation.
- Don't store it in plastic or cardboard containers.
- Make sure your bedding is completely dry and folded properly before storing it.
This is very strange since I never got my order but received this form.... please sent the order first